REFUND POLICY

Effective Date: June 4, 2026
BRIGHT SPACE DIGITAL • A UNIT OF THE LIFE IS BLISS



Thank you for partnering with Bright Space Digital for your custom design, web development, and digital marketing requirements. As a premier service-based agency, we allocate specialized human resources, processing tools, and creative timelines to every individual account. This Cancellation & Refund Policy outlines the frameworks and limitations regarding contract alterations, service suspensions, and financial reversions for all domestic and international accounts.

This cancellation policy and all structural operational transactions are managed by the parent corporate enterprise The Life Is Bliss on behalf of its functional business vertical, Bright Space Digital. All financial disbursements, adjustments, and refunds are explicitly fulfilled through the primary business account lines of The Life Is Bliss.

■  1. Service Onboarding and Retainer Deposits

Because custom creative frameworks and software development methodologies demand intense upfront project planning, all initial booking fees, kickoff advance payments, or monthly recurring service retainers are completely non-refundable once work has been initiated or resources have been reserved globally.

■  2. Project Cancellation Protocols

  • Client-Initiated Discontinuation: A client may initiate a request to pause or terminate an active project sequence at any stage by providing a written notification via email. The client is legally bound to clear payments for all recorded billable hours, deployed marketing frameworks, or creative milestones achieved up to the explicit date of termination.
  • Agency-Initiated Discontinuation: In the highly exceptional event that the agency must cancel a specialized service layout due to structural resource conflicts, operational shifts, or unforeseen parameters, a complete, prorated refund covering all remaining unearned project fees will be credited to the client within standard banking settlement windows.

■  3. Non-Eligibility for Completed Milestones

Because visual designs, structural user interfaces, written code architectures, and digital marketing campaign implementations are customized assets built uniquely to individual brand scopes, we maintain a strict policy against issuing refunds for fully completed project segments, approved deliverables, or deployed campaigns.

To guarantee absolute alignment and customer satisfaction, we provide dedicated rounds of design updates and functional revisions inside every single Statement of Work (SOW) to modify components before final production handoff.

■  4. Processing and Refund Timelines

  • Original Source Redirection: All approved refund amounts will be routed entirely through our integrated payment aggregator gateway back to the exact bank account, credit card account, UPI ID, or net banking profile utilized during the initial checkout sequence. The agency cannot issue credit balances to alternative third-party accounts.
  • Currency & Conversion Rates: For international settlements, refunds are fundamentally credited in the same base currency specified on the original billing invoice. The parent enterprise is not liable for fluctuations in foreign exchange values or cross-border transaction fees that occur between the initial transaction date and the refund processing date.
  • Global Settlement Window: Once processed, domestic credits typically reflect within 5 to 7 business days. International reversals may take between 7 to 14 business days depending on global card routing networks, correspondent banks, and intermediate financial regulations.

■  Contact & Redressal Desk

For any inquiries, contract clarifications, or compliance matters concerning our policies, please contact our administrative channels directly:

Authorized Contact Person:
Siddhant Sharma (Founder & Owner)
Phone: +917060461191
Email: thelifeisbliss@gmail.com

Bright Space Digital Desk:
Address: Vrindavan Vihar, Lane 1, Balawala, Dehradun, Uttarakhand, Pin 248001.
Email: hello.brightspacedigital@gmail.com

The Life Is Bliss (Parent Enterprise Desk):
Address: Village Bhikampur, Block – 421, Raisi – Laksar Road, Haridwar, Uttarakhand, Pin 247671.
Email: thelifeisbliss@gmail.com

© 2026 Bright Space Digital. All Rights Reserved.
Bright Space Digital is a digital initiative by The Life Is Bliss.